We will be closed for the Bank Holiday on Monday 4th May.
We will continue to dispatch on all other working days but we recommend placing your orders early to avoid any delays.
At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
If you’d like to share your experience, please leave us a review using the links below:
In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
Although the product was not delivered on the day it was booked for it was delivered first thing the next morning. The driver was extremely helpful.
Very good
Great product but delivery a bit steep
Easy to find what I need, price and quality is spot on, always delivered within a day or 2.
Used KPT a few times and will continue to do so.
Reasonable price, friendly helpful drivers. Quality timber
Purchased feathered edge timber to conduct repair. Opted to collect even though delivery was offered at a very good price (£12.50ish). Great Comms. Notified within 3 days to collect. Timber was good quality and almost 40% cheaper than your usual stores (Wickes/B&Q). Will definitely use again in future projects. Thank you. *****
Rang to clarify stock and ordering process. Team member was really helpful and called me back with additional information, promptly. Our panels were delivered later the same day, free of charge. Excellent service.
Much better quality than those previously bought from large DIY store. Very slightly more expensive but well worth paying the difference. All 6 panels we received were great with no flaws.
Brilliant customer service & Delivery
Very happy with our pergola only one piece of wood was slightly warped
Great service, thanks , very happy with our pergola
As you can see completed our pergola, very happy
Quick processing and delivery. Good communication with queries. Recommended company
Just what we needed for a gravel path we were laying. Great price compared to similar products seen online and in garden centres. Prompt delivery
Excellent customer service, we phones ans asked for more details of product and we were called back straight away with all information. The product is as described, our delivery was delivered when we asked for it. Would highly recommend.
Friendly and helpful