All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please let our delivery driver know or contact us on 01752 393939 or jason@kpttimber.co.uk. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If any item you receive from us arrives damaged, please contact us as soon as possible on 01752 393939 or by email jason@kpttimber.co.uk. We will then advise you on the best course of action.