At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
If you’d like to share your experience, please leave us a review using the links below:
In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
Used to fence off my garden. really pleased with quality, price and dispatch time
The website is easy to use, prompt acknowledgment sent and delivery very prompt. Any issue speedily sorted. What more can you ask for? Very satisfied customer
Very quick delivery but one bag was missing. Made a special delivery to correct the short shipment. Very impressed
Very good quality and equally prompt delivery. The on line ordering process is easy and well designed, unlike some sites.
Excellent service thank you
Good customer service. Sleepers where of good quality, reasonable delivery time & price, stacked neatly in the drive by the driver. Would recommend KPT Timber
Good customer service. Sleepers where of good quality, reasonable delivery time & price, stacked neatly in the drive by the driver. Would recommend KPT Timber
Excellent service across the board! - staff are always courteous and keen to help - my new go-to place for my landscaping business. Martin - Roman Landscapes
Excellent service across the board! - staff are always courteous and keen to help - my new go-to place for my landscaping business. Martin - Roman Landscapes
I was a little disappointed, after reading on the website that you deliver in 2 days yet I received over 5 days after I ordered. However they did call me and give me a delivery day so that was able to Re plan. Website very easy to use and the timber was of good quality, I would def recommend and very happy with service and product. My only gripe was the time it took to deliver but the courtesy call gave me time to Re plan my work
Easy to order via website and friendly service.
Easy to purchase and good on delivery. Would be five stars but for some minor damage and warping.
Good service
Sleepers good quality. Delivery was within 1 week of order. Reasonably priced. Delivery phoned prior to delivery, very pleasant and helpful. Nothing negative to say.
As I said before your service has been excellent. Pity I am at the end of a few years of building but we certainly buy from you now that I have come across you.
Timber good all been put in place no worries. As for your website and overall service excellent. Wish I had found you earlier.
One or two boards were out of kilter but otherwise good
