At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
If you’d like to share your experience, please leave us a review using the links below:
In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
Exactly as described; good blended mix of stone and sand
Clean, straight and strapped up for delivery ; safely off-loaded and stored.
Very good value, delivered as promised with friendly service all round. Will definitely recommend and remember them for next time.
Nice wood that looks finished without unnecessary effort.
A few chunks missing from these meaning they didn't match the quality of the fencing rails. They were chunks, not splits though, so not so terrible.
Fast and friendly you offer a great service Don't need to look elsewhere else for my timber. Paul
Very polite customer service and delivery
Very polite customer service and delivery
Good Product and good service from both the office and the drivers. Well done KPT
I placed my order on the website, and was contacted later in the day and organized a delivery date that was suitable for me. Delivered on correct day. Faultless experience thank you.
Ordered on line, I had a call to confirm delivery day spot on . Thanks and I will definitely use you again.
Excellent communication and delivery faultless.
Quick delivery of slabs and super easy website to use definitely will be shopping again on the next job.
Very good product and professional people
It was so easy to use the website the person that called to book the delivery was so polite and helpful. The delivery driver was also very professional
Excellent service thank you
Had lots of feather edge delivered and it was all quality , only one split panel. Excellent. The fence looks great.
As above
Brilliant product, best value I could find and very impressed the order was delivered to me less than 24hrs after ordering. Good job KPT
Very helpful staff and excellent service. Jess worked around me for delivery and accommodated my working hours. The delivery driver worked so hard to get it into our garden. Honestly he deserves a raise! Would definitely order from them again
I ordered these in charcoal and they are so nice laid. A lot lighter than they look online but look so nice
Very quick delivery & quality items
I would thoroughly recommend this company for anyone looking to buy timber. Not only was the site easy to navigate and use but the delivery was a lot quicker than expected. I put the order in on a bank holiday Sunday and it was delivered Tuesday morning, making it not only cheaper than its competitors but so much faster in delivery. I may also add that the quality of the timber was excellent also.
