At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
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In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
Can't fault your company,I bought slabs and aggregate on the Sunday evening online , had a phone call by 10am on the Monday and the materials were delivered Monday afternoon ,I will definitely be using you in the New Year ....... Excellent service thank you.
Safely Offloaded very quickly by lorry driver. Ideal
The slabs (600x600) were exactly as described and were well packaged and protected on a pallet for delivery. Offloading onto drive into required position was flawless.
I phoned one day and they arrived the next
Fully encased plastic bag option arrived; far more durable in this weather than paper
Exactly as described; good blended mix of stone and sand
Clean, straight and strapped up for delivery ; safely off-loaded and stored.
Nice wood that looks finished without unnecessary effort.
A few chunks missing from these meaning they didn't match the quality of the fencing rails. They were chunks, not splits though, so not so terrible.
Very polite customer service and delivery
Very polite customer service and delivery
Good Product and good service from both the office and the drivers. Well done KPT
I placed my order on the website, and was contacted later in the day and organized a delivery date that was suitable for me. Delivered on correct day. Faultless experience thank you.
Ordered on line, I had a call to confirm delivery day spot on . Thanks and I will definitely use you again.
Very good product and professional people
Had lots of feather edge delivered and it was all quality , only one split panel. Excellent. The fence looks great.
Brilliant product, best value I could find and very impressed the order was delivered to me less than 24hrs after ordering. Good job KPT
