At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
If you’d like to share your experience, please leave us a review using the links below:
In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
I thought it was going to take a week but it arrived same day. Really helpful!
Outstanding service for my last order. Delivered within 24 hours, but I think I got lucky. In general though, this is our go to timber merchant for east Cornwall and Devon
Great wood at a great price and delivered rapidly.
knokledgable and friendly staff, Easy location for collection.
EXCELLENT DRIVERS
i’ve been going to ktp timber frequently in the past month. i’ve used both collection and delivery service and they have been brilliant in supplying me with all the materials i have needed. their customer services on site is very friendly and professional. highly recommend to anybody who want great value for money. can’t fault any of the product!
I needed some feather edge boards to finish a project I was doing and have ro say very cheap and great quality boards... will he happy to use them again ...
Brilliant service, very helpful, good quality timber, we have used 3 times now.
great feather edge boards 👌
Brilliant and on time and on ve completed the job
Always deliver quickly with quality products
Best timber I have had delivered, excellent price and fast delivery.
Helpful staff, excellent delivery. Cheaper than the big builders merchants and much better service. Will be using again and recommending to others
Overall service from using app to receiving text or call to say when delivery is, down to driver delivering as been 5star excellent.
Ordered in the evening online, got a phone call asking if they could deliver that day, excellent service
Excellent site to order from. I was given a list of stuff i needed for a new fence and searched what i wanted added to basket and payed using paypal. Next day had text informing me delivery was the following day. Guy had off loaded before i even noticed he had arrived. So all in all Excellent 👌
a1 spot on
Quick efficent service
very pleased with order and quick delivery will use again
Quality timber and super quick delivery!
Good price and quality.
As a novice DIY'er I found the team at KPT very helpful and offered great advice on my project. The cost of the materials was the cheapest I could find in the local area and the delivery was quick. All of the staff I interacted with were friendly and helpful. Will be my primary supplier for future projects.
All timber we bought was of good quality and delivered promptly to my garden. managed to use every piece ,no bent or broken pieces at all. i shopped around to find the best price and also a good range of timber.
I ordered on the Wednesday, and everything arrived on the Friday. That was faster than I had expected, so I'm very happy. The wood was sound too, no problems there. Would be happy to order from again.
Booked it on the Internet one day arrived the next Pen rounded Redwood timber it was straight clean no marks. The driver was helpful as they say in eBay five stars thank you very much for a pleasant transaction as they would say.
Excellent service, arrived exactly when they said it would.
as a new customer we have received a very good service, Megan has been very helpful and efficient setting up a trade account, highly recommended :-)
