We will be closed for the Bank Holiday on Monday 25th May.
We will continue to dispatch on all other working days but we recommend placing your orders early to avoid any delays.
At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
If you’d like to share your experience, please leave us a review using the links below:
In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
Ordered the wrong size. My fault
Driver was very good unloaded in to garden. Thank you
Very happy with price and delivery
Good price, service and delivery. My go to merchant
good prices and very good service from the friendly staff
Great price and fab service - delivery was quick and people lovely to do business with.
Really helpful staff, delivered on time and good quality
Have used KPT a couple of times now and have to say their service is exceptional,quick delivery and helpful staff.
Fourth company used and best wood order at best price. Next order very soon.
Great service, excellent prices, recommended
Brilliant. Thanks
Ok service
Ordered online over a bank holiday weekend. Processed Tuesday delivered Wednesday. Can't argue with that. Some shiplap cupped but not excessively, the rest of the order excellent.
Very quick delivery
Great value and a speedy delivery, will use again
collected from site, staff very polite and helpful, would highly recommend.
Delivery service and customer service I have no fault with always helpful, prompt and polite
Excellent service, ordered online, notified re delivery which was really prompt. Timber and hardware in good condition and as ordered.
10 out of 10 for service & product
Good service. Easy to order and delivered when they said
On time and with care. Thank you
service excellent, product does what is required, could find it a little bit cheaper. But these guys were able to deliver on date when required as long as enough notice, other merchants cant give pm or am or a date,.
Top service
Ordered a few times with fast delivery. I did cancel a delivery to which I still haven't received correspondence on yet.
Good price, good quality and quick delivery
Good quality timber, nice people to deal with, and quick delivery. - all with competitive pricing. Highly recommended. KPT have quickly become my preferred timber supplier.
No fuss. It was easy to order online. I was contacted quickly regarding delivery which was offered next day delivery, despite the website stating it could take up to 5 days. I requested a specific day and they couldn't have been more helpful. The delivery arrived on time and with a smile. Great service, will definitely use again. Thank you.