At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
If you’d like to share your experience, please leave us a review using the links below:
In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
very pleased with timber my only concern was the £12.50 extra delivery charge having £141.54 plus vat £30.81 i thought paying over a certain amount would qualify for free delivery
I was so impressed with the whole service really ,from beginning to end you made it so easy ,a quick delivery twice and great help from your staff ,
Ordered and received really quickly. Delivered with care. Highly recommended.
good service would recommend
Outstanding, ordered then received a call to ask if they could deliver the same day, friendly staff, vey accommodating, we have used before and will again, delivery man was friendly and really helpful.
We moved to Ivybridge and decided to use a local company. As I work for a local company. As I always like to use other local companies. As you always get the personal service. KPTimber didn’t disappoint. Will be using them to supply materials for all our projects going forward.
Easy to order on line, quick service and an excellent product. Thank you
Easy to order, competitively priced and goods delivered very quickly
Great price, quick delivery, quality product.
Good quality and speedy delivery what more can you want friendly service on phone aswell 👍
Wonderful customer service, fitting us in with a delivery when they weren’t already busy. Quality product and service
I've ordered from you twice now. Both times I got exactly what I needed. You are now my first point of call for anything I need. From ordering to paying to delivery everything was easy. Thank you very much.
Great service and delivered next day
Prompt delivery of good products at a decent price
Good quality timber, delivered with a smile.
Husband made a bespoke fence from them. Excellent quality.
I have always received my orders within a couple of days of ordering online! The guys have been fantastic and very helpful. The products I have purchased have been great quality and very good prices! I have recommended KPT to family and friends, and will definitely purchase from them again! Thank you 😊
Although the product was not delivered on the day it was booked for it was delivered first thing the next morning. The driver was extremely helpful.
Very good
Great product but delivery a bit steep
Used KPT a few times and will continue to do so.
Reasonable price, friendly helpful drivers. Quality timber
Purchased feathered edge timber to conduct repair. Opted to collect even though delivery was offered at a very good price (£12.50ish). Great Comms. Notified within 3 days to collect. Timber was good quality and almost 40% cheaper than your usual stores (Wickes/B&Q). Will definitely use again in future projects. Thank you. *****
Rang to clarify stock and ordering process. Team member was really helpful and called me back with additional information, promptly. Our panels were delivered later the same day, free of charge. Excellent service.
Brilliant customer service & Delivery
Great service, thanks , very happy with our pergola
Quick processing and delivery. Good communication with queries. Recommended company
