At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
If you’d like to share your experience, please leave us a review using the links below:
In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
Just as I wanted. A smooth purchase and delivery was really quick
Ordered decking boards on a Sunday evening and delivered the following Friday. Cannot fault the product or service. Decking had no faults, twists or damage which made it easy to work with.
Good service. Would have appreciated a phone call back when promised.
Really pleased with the overall service. From ordering online to phone confirmation and delivery really professional
Good quality straight wood exactly what is required. This is only my second purchase from KPT timber and I will definitely be using them for all my DIY projects from now on.
Delivered on time by a very helpful driver. Price was the best I could find anywhere. Thank you KPT.
Great customer service, quick delivery thank you.
driver very helpful
The service is one of if not the best i have used . Delivery on time and friendly and helpful staff. Quality of product great. Will use this company whenever i need timber products .
Delivered on time. Friendly service. Very happy customer.
Ordered online, phone call to arrange delivery. Easy , friendly and efficient.
Outstanding service.
friendly staff
very helpful
The website is easy to use, prompt acknowledgment sent and delivery very prompt. Any issue speedily sorted. What more can you ask for? Very satisfied customer
Excellent service thank you
Good customer service. Sleepers where of good quality, reasonable delivery time & price, stacked neatly in the drive by the driver. Would recommend KPT Timber
Excellent service across the board! - staff are always courteous and keen to help - my new go-to place for my landscaping business. Martin - Roman Landscapes
I was a little disappointed, after reading on the website that you deliver in 2 days yet I received over 5 days after I ordered. However they did call me and give me a delivery day so that was able to Re plan. Website very easy to use and the timber was of good quality, I would def recommend and very happy with service and product. My only gripe was the time it took to deliver but the courtesy call gave me time to Re plan my work
Easy to order via website and friendly service.
Good service
As I said before your service has been excellent. Pity I am at the end of a few years of building but we certainly buy from you now that I have come across you.
I have used KPT a few times for various projects and always find them easy to deal with and accommodating to my requirements
great thank you
Well impressed great customer service and fast delivery thanks.
Good service given current circumstances with supply
As above
