At KPT Timber, we love hearing what our customers think about our products. We take pride in the quality of our timber and our customer service, and your reviews help us continue to grow and improve.
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In the unlikely event that you have any problems with your purchase, please don’t hesitate to get in touch. We’ll always do our utmost to help in any way we can.
KPT unlike any other suppliers we use provide a first class service. Always helpful, flexible I highly recommend them, which I do a lot!
Good quality timber will use again
I have to say KTP are normally excellent but this delivery was " adequate" I was disappointed that all my expensive Plywood was soaking wet and dumped on the patio , and although i hinted a lot i couldnt get the driver to help me put them into the garage [ some 12 foot away ] im 70 , and it was raining so i wasn't impressed .
Bought slabs and aggregate on the Sunday evening online,had a call on Monday before 10am on the Monday and materials were delivered Monday afternoon. Can't fault your company ...... Excellent . Will use you in the New Year for more slabs .
Phoned first to check products in stock and proceeded on line to order. Confirmation and follow up delivery date & time phone call were received on same day. Good service
Good timber well priced and quick delivery
Ordered One Day, delivered the next. What more can i say.Thank you.Timber in good order, very helpful driver highly recommend.
Good customer service and great quality wood with other essentials.
Could not fault how my order was dealt with and delivery driver was very helpfull
super fast service
Early delivery slot didn't match site works so KPT held the stock for 3 days and delivered early on the day we needed it. Excellent service
Very good value, delivered as promised with friendly service all round. Will definitely recommend and remember them for next time.
Fast and friendly you offer a great service Don't need to look elsewhere else for my timber. Paul
Excellent communication and delivery faultless.
Quick delivery of slabs and super easy website to use definitely will be shopping again on the next job.
It was so easy to use the website the person that called to book the delivery was so polite and helpful. The delivery driver was also very professional
Excellent service thank you
As above
Very helpful staff and excellent service. Jess worked around me for delivery and accommodated my working hours. The delivery driver worked so hard to get it into our garden. Honestly he deserves a raise! Would definitely order from them again
Very quick delivery & quality items
I would thoroughly recommend this company for anyone looking to buy timber. Not only was the site easy to navigate and use but the delivery was a lot quicker than expected. I put the order in on a bank holiday Sunday and it was delivered Tuesday morning, making it not only cheaper than its competitors but so much faster in delivery. I may also add that the quality of the timber was excellent also.
From the team calling to confirm the delivery date to the staff coming out on site to deliver the goods the staff are always really friendly and helpful.
Good communication fast delivery
The first order seemed to get forgotten about or lost in the system. However they are human and pilled it out the bag by getting me the products on sight the next morning. I will always use KPT as there friendly and reliable. The drivers are polite and will do there best to put the product where you want it.
Great service good communication swift delivery
Ive used KTP several times now and i have to say i'm impressed , friendly helpful staff and the delivery's on time , quality products at a reasonable price .
Will defiantly use again.
